Privacy Policy

At Artisiem, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your personal data is handled securely and in compliance with applicable laws.

1. Information We Collect
We may collect the following types of personal information when you visit or use our website:

• Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, billing and shipping address, and payment information.
• Usage Data: We collect data on how you use our website, including pages viewed, time spent on the site, and clicks, to help improve our services and user experience.
• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage patterns. You can control your cookie preferences through your browser settings.

2. How We Use Your Information
We use the collected data for the following purposes:

• Order Processing: To process your orders, ensure proper delivery, and handle returns or refunds.
• Customer Support: To respond to your inquiries and provide support related to your orders or use of our services.
• Personalization: To tailor the content, offers, and advertising we display to you based on your interests and past interactions.
• Marketing and Promotions: With your consent, we may send you marketing emails and newsletters about our products, special offers, or updates. You can opt-out at any time.
• Improving Our Services: To monitor and analyze trends, usage, and activities to improve our website, products, and customer experience.

3. Sharing Your Information
We respect your privacy and will not sell or rent your personal data to third parties. However, we may share your information with:

• Service Providers: Third-party companies that assist us in operating our website, processing payments, or delivering orders. These companies are bound by confidentiality agreements and cannot use your data for other purposes.
• Legal Obligations: If required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or prevent fraud or harm.

4. Data Security
We implement a variety of security measures to protect your personal information. This includes the use of SSL encryption to safeguard sensitive data during transmission. However, please note that no method of electronic storage or transmission is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights
You have the following rights concerning your personal data:

• Correction: You can request corrections if any information is inaccurate or incomplete.
• Opt-out of Marketing: You can unsubscribe from marketing communications by following the instructions in the email or by contacting us directly.
• Cookies: You can control cookie settings through your browser and opt-out of certain tracking technologies.

6. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy
Our website is not intended for children under 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us, and we will promptly delete it.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page, along with the “Effective Date.”

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: management@artisiem.org