- Introduction
Welcome to Artisiem. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchases. - Orders
Order Confirmation: Once an order is placed, you will receive a confirmation email.
Changes or Cancellations: Orders can be modified or canceled only before they are sent for manufacturing. After the order has moved to the ‘Printed’ or ‘Shipped’ status, no further changes or cancellations will be accepted.
Custom Orders: Custom orders are final and cannot be canceled once manufacturing begins. Please ensure all details are correct before submission.
- Payment Terms
Payment is required at the time of order placement. We accept major credit cards and other secure payment methods as listed on our site.
All payments are processed securely, and customer data is protected.
- Returns and Refunds
We offer returns and refunds under the following conditions:
Quality Defects: If the product arrives damaged or contains quality defects, you may request a return within 7 days of receiving the item.
Design Differences: If the product differs from the design you selected, you may request a return within 7 days.
Non-returnable Items: Custom orders cannot be returned unless there are clear quality defects.
Return Process: To initiate a return, contact our support team with your order number and images of the issue.
- Shipping and Delivery
Shipping times vary depending on the destination and the selected shipping method.
Once shipped, you will receive a tracking number to monitor your order.
We are not responsible for delays caused by customs or external shipping factors.
- Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the products purchased. - Privacy Policy
We respect your privacy. Please refer to our Privacy Policy for more information on how we collect, use, and protect your data. - Amendments
We reserve the right to amend these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our site after the changes constitutes acceptance. - Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India.
Contact Information:
For any questions or concerns regarding these Terms and Conditions, please contact us at management@artisiem.org